At Corbett Dream Destinations, we strive to provide the best possible experience for our guests. However, we understand that plans can change. This policy outlines the terms regarding cancellations and refunds for safari bookings, tour packages, and accommodation.

1. Cancellation Charges

If you wish to cancel your booking, you must notify us in writing via email at salescorbettdreamdestination@gmail.com. The cancellation charges will apply from the date we receive your written request, calculated as follows:

• 30 Days or more prior to arrival: 20% of the Total Tour Cost will be charged as a cancellation fee.
• 15 to 29 Days prior to arrival: 30% of the Total Tour Cost will be charged.
• 7 to 14 Days prior to arrival: 40% of the Total Tour Cost will be charged.
• 2 to 6 Days prior to arrival: 50% of the Total Tour Cost will be charged.
• Less than 48 Hours or No Show: 100% of the Total Tour Cost will be charged (No Refund).

2. Non-Refundable Components (Important)

Please note that certain components of your package are 100% Non-Refundable immediately after booking, regardless of when you cancel. These include:

• Government Safari Permit Fees: Once a permit is issued by the Forest Department, the government fee is strictly non-refundable and non-transferable.
• Gypsy/Jeep Rental Charges: If the permit has been generated, the associated vehicle rental charge is often non-refundable during peak season.
• Transaction Fees: Payment gateway charges and bank transaction fees are non-refundable.

3. Refund Processing Timeline

If you are eligible for a refund, the amount will be processed within 7 to 10 business days after the cancellation is confirmed.

Refunds will be credited to the original method of payment (Bank Account/Credit Card/UPI) used during the booking. Cash refunds are not permitted.

4. Force Majeure (Unforeseen Circumstances)

Corbett Dream Destinations is not liable for refunds if the tour is cancelled or modified due to:

• Park Closure: Sudden closure of safari zones by the Corbett Tiger Reserve or Forest Department (e.g., due to heavy rain, safety alerts, or administrative orders).
• Natural Calamities: Floods, landslides, or weather conditions making travel unsafe.
• Unforeseen Events: Political unrest, strikes, or road blockades.

In such cases, we will try our best to offer alternative dates or credit notes (subject to vendor and government policies), but a full monetary refund is not guaranteed.

5. Modification of Booking

Permits: Safari permits (Name, Date, Zone) cannot be modified once issued. A new booking must be made with full payment.

Hotels/Resorts: Date changes for accommodation are subject to availability and may incur additional charges from the resort.

6. Contact for Cancellations

To initiate a cancellation, please contact our support team immediately:

Phone: +91 7078382018

Email: salescorbettdreamdestination@gmail.com